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Adding Leases and Moving in Tenants

Step-by-step instructions for creating new leases, adding tenants, future leases, and invoice settings in your property management tool.

Theodore Lau avatar
Written by Theodore Lau
Updated this week

To add a new lease (or move in a new tenant), follow these steps:

  1. Navigate to the Unit:

    • Go to the Properties page.

    • Select the unit you want to add a lease for.

  2. Create the Lease:

    • Click the Lease tab on the right side of the unit’s detail page.

    • Choose New Lease from the Option Menu at the top right, or click New Lease in the center of the page if the unit is currently vacant.

  3. Enter Tenant Information:

    • In the popup window, enter the tenant's details.

    • To add additional tenants, click Add Tenant at the bottom.

    • Note: Each lease can have only one primary tenant, though you can change who the primary tenant is later.

    • If tenants need separate bills or rent payments, create multiple leases.

    • If you provide the tenant’s email and select Allow Online Access, the tenant can create an account to view transactions and submit maintenance tickets. (See the Tenants using Online Access article for more details.)

  4. Additional Lease Details (Second Page):

    • Enter specifics such as the Security Deposit amount.

    • Set the Late Fee Structure.

    • Optionally, send lease documents for online signature.

  5. Lease Schedule and Rent Details (Third Page):

    • Set the lease start date (you can set it to a future date to create a future lease).

    • Select the Schedule Frequency (this determines when rent invoices are generated each month).

    • Optionally, enable Generate Charge in Advance to create invoices early.

    • Set the Due Date, Item for the charge (typically "Rent"), and the rent Amount.

    • Click New Item to add other recurring charges.

  6. Submit the Lease:

    • After reviewing all entered details, click Save.

Additional Information on Future Leases:

  • If you create a lease with a future start date, the unit will still appear vacant on the Dashboard and Properties pages until the lease actually begins.

  • However, the tenant information will immediately appear:

    • Under the Lease tab on the Properties page.

    • In the Tenants tab on the Accounting page.

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