Log In: Visit Property Matrix and log into your account.
Chat Button: Once logged in, look for the chat button located in the bottom right corner of your screen.
Start a Conversation: Click the chat button to open up the support bubble. Here, you click on "Send us a message" to send message our support team, or you can switch over to the messages tab to see all of your conversations.
Human Support: Initially, an AI agent may assist you with your inquiry. If you prefer speaking directly to a human support agent or want to set up a call, simply ask the AI agent to connect you. Then, our support team will get back to you.
We're here to help and will respond to your request promptly!