FAQs
By Jimmy and 2 others3 authors35 articles
- Prorated Rent Calculation
- Available Balance and Owner Draw Balances Discrepancies
- Transferring Security Deposits between tenants (Cash Accounting)
- Paying Management Fees through ACH
- Transferring Security Deposits Between Tenants/Units (Accrual Accounting)
- Code C11 Fraud Indicator on Transunion Report
- Understanding Refund Settlement Statuses
- Understanding a '-1' Response on Credit Reports
- Creating CAM Charges Using a Custom Field
- Handling Online Bill Pay Checks
- Hiding Properties or Units
- ProPay Requirement for TransUnion Reports
- Recording Utility Income as Expenses and CAM Charges
- Early Payment Rent Discount
- Adjusting and Making Changes to Security Deposit Balances
- Splitting Late Fees Between Owner and Property Manager
- Minimum System Requirements for Property Matrix
- Understanding Future Schedules for Secondary Tenants
- Backing up data to external Hardware
- Setting a Building’s Operating Account Without Changing the Company Account
- Converting an Existing Building to a New Company
- Accidentally Voiding a Check
- Setting Up Your Company Structure for Future Changes
- How to Make Tenant Application Fields Required
- How to Know When an Owner Draw Has Settled
- Manual vs. Automatic Management Fee Calculation
- How to Add a Custom Field to a Custom Tenant Application
- Printing Templates for Tenants Without an Email Address
- URL and IP to allow through firewall
- Automatic Action for When to Contact a Lead
- Billing Details and Issues
- How to Contact Our Support Team
- ProPay Processing Limits Explained
- Editing Fields
- Managing Vacancy Criteria in Property Matrix