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Managing Vacancy Criteria in Property Matrix

Learn how to customize vacancy criteria and control which units appear as vacant in Property Matrix.

Written by Conor Taliancich

Dynamically Calculated Vacancy

Property Matrix automatically determines a unit’s vacancy status. You’ll see this dynamic vacancy displayed in:

  • Properties page > Property tab > Vacancies panel

  • Dashboard page > Occupancy Rate panel

  • Unit resource > Vacancy field when editing Segments

Units are considered vacant if:

  • They have no leases.

  • All leases associated with them have already moved out.

  • All leases are set to start in the future and have no past or current invoices.

Using Segments to Customize Vacancy

Segments are customizable filters for resources such as units, tenants, and companies. Segments can also appear as notification dots on units, making it easier to identify certain categories at a glance.

Property Matrix includes default segments, such as:

  • 1 Bedroom

  • 2 Bedroom

  • Vacant

The default Vacant segment uses dynamic vacancy. Unlike dynamic vacancy, segments allow you to customize the criteria. For example, you can modify the Vacant segment so units with future leases do not display as vacant.

Edit the Vacancy Segment

  1. Open the Segments dropdown.

  2. Click the edit icon.

  3. Click the edit icon next to the Vacant segment.

  4. Click Add Criteria.

  5. Set the Field dropdown to Has future lease.

  6. Set the Value dropdown to False.

  7. Click Save.

  8. Refresh the page.

Units with future leases will no longer display the red vacancy notification dot.

For detailed information on Segments, see Using Segments in Property Matrix.

If you need more clarity on lease terms and how they affect vacancy calculations, see Editing and Deleting Lease Transaction Schedules, specifically the Lease Terms and Vacancy Calculations section.

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