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Paying Management Fees through ACH

Andy Goh avatar
Written by Andy Goh
Updated over 2 months ago

You can conveniently pay your management fees using ACH payments through ProPay.

Linking ProPay Accounts:

  1. Navigate to Settings by clicking on your profile icon on the top-right of the page, and selecting the Settings option from the dropdown

  2. Select Payment Processing from the left sidebar, and ensure your ProPay accounts are properly linked.

Setting Up Payment Method:

  1. Navigate to the specific company under Accounting > Companies

  2. Under Make a Payment, use the Payment Type dropdown and select Manage... to add a new ProPay payment method

    • Note: This is the payment method that the money will be taken from when creating a payment.

Payment Options (Journal Entry Settings):

  • Use the Payment Options dropdown to select the appropriate bank account for recording the journal entry.

    • This selection only impacts the journal entry, not the actual ProPay transaction.

    • You should always select the bank account that corresponds with the payment method they are using for the transaction.

Depositing Management Charge Payments:

  • Funds processed via ProPay will deposit into the account specified as the Management Charge Payment Deposit Account.

  • Set this account under:

    • Accounting > Companies > Company Tab.

    • Under Company Information, select the appropriate deposit account.

  • Typically, this account matches the operating account for your property management company.

Autopay Details:

  • Autopay uses the operating account of the company for both the journal entry and ProPay transaction.

  • Funds processed via Autopay deposit into the designated Management Charge Payment Deposit Account.

Management fee payments function similarly to tenant payments but with additional settings for operating accounts and journal entry specifics.

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