Overview
When processing scanned checks via ACH payments in ProPay, you may encounter specific return error codes. These codes indicate the reason a payment could not be processed successfully. This guide lists common codes, their meanings, and any necessary steps to resolve them.
Common Error: R29 – Corporate Not Authorized
Meaning:
The corporate receiver has notified the RDFI (Receiving Depository Financial Institution) that the corporate entry is not authorized.
Cause:
The customer’s bank requires ProPay’s company IDs to authorize debit transactions.
Resolution:
Provide the attached ProPay company ID letter to the customer.
The customer should give this letter to their bank.
Once the bank recognizes and inputs the company IDs, ProPay can successfully debit the customer’s account.
ProPay ACH Company IDs:
WFMSPROPAY
1841393599
List of All ProPay ACH Return Codes
Code | Description |
R00 | Manually Cancelled |
R01 | Insufficient Funds |
R02 | Account Closed |
R03 | No Account/Unable to Locate Account |
R04 | Invalid Account Number Structure |
R05 | Unauthorized Debit to Consumer Account Using Corporate SEC Code |
R06 | Return per ODFI's Request |
R07 | Authorization Revoked by Customer |
R08 | Payment Stopped |
R09 | Uncollected Funds |
R10 | Customer Advises Not Authorized, Improper, or Ineligible |
R11 | Check Truncation Entry Return |
R12 | Account Sold to Another DFI |
R13 | Invalid ACH Routing Number |
R14 | Representative Payee Deceased or Unable to Continue in That Capacity |
R15 | Beneficiary or Account Holder Deceased |
R16 | Account Frozen |
R17 | File Record Edit Criteria |
R18 | Improper Effective Entry Date |
R19 | Amount Field Error |
R20 | Non-Transaction Account |
R21 | Invalid Company Identification |
R22 | Invalid Individual ID Number |
R23 | Credit Entry Refused by Receiver |
R24 | Duplicate Entry |
R25 | Addenda Error |
R26 | Mandatory Field Error |
R27 | Trace Number Error |
R28 | Routing Number Check Digit Error |
R29 | Corporate Customer Advises Not Authorized |
R30 | RDFI Not Participant in Check Truncation Program |
R31 | Permissible Return Entry |
R32 | RDFI Non-Settlement |
R33 | Return of XCK Entry |
R34 | Limited Participation DFI |
R35 | Return of Improper Debit Entry |
R36 | Return of Improper Credit Entry |
R37 | Source Document Presented for Payment |
R38 | Stop Payment on Source Document |
R39 | Improper Source Document/Source Document Presented for Payment |
R40 | Return of ENR Entry by Federal Government Agency |
R41 | Invalid Transaction Code |
R42 | Routing Number/Check Digit Error |
R43 | Invalid DFI Account Number |
R44 | Invalid Individual ID Number |
R45 | Invalid Individual Name/Company Name |
R46 | Invalid Representative Payee Indicator |
R47 | Duplicate Enrollment |
R50 | State Law Affecting RCK Acceptance |
R51 | Item Related to RCK Entry is Ineligible or RCK Entry is Improper |
R52 | Stop Payment on Item Related to RCK Entry |
R53 | Item and RCK Entry Presented for Payment |
R61 | Misrouted Return |
R67 | Duplicate Return |
R68 | Untimely Return |
R69 | Field Error(s) |
R70 | Permissible Return Entry Not Accepted/Return Not Requested by ODFI |
R71 | Misrouted Dishonored Return |
R72 | Untimely Dishonored Return |
R73 | Timely Original Return |
R74 | Corrected Return |
R75 | Return Not a Duplicate |
R76 | No Errors Found |
R80 | IAT Entry Coding Error |
R81 | Non-Participant in IAT Program |
R82 | Invalid Foreign Receiving DFI Identification |
R83 | Foreign Receiving DFI Unable to Settle |
R84 | Entry Not Processed by Gateway |
R85 | Incorrectly Coded Outbound International Payment |