Here are a few descriptions of common ProPay error codes:
R29 - Corporate Not Authorized - The corporate receiver has notified RDFI that the Corp entry is not authorized.
This means the customer’s bank needs ProPay's company IDs to allow for the debit transactions to go through. The customer can provide the attached letter to their bank. Once the customer’s bank recognizes/inputs the company IDs, ProPay will be able to successfully debit the customers account.
ProPay ACH Company ID to provide bank:
The company IDs will be WFMSPROPAY and or 1841393599.
Here is a list of all their response codes:
R00 Manually Cancelled
R01 Insufficient Funds
R02 Account Closed
R03 No Account/Unable to Locate Account
R04 Invalid Account Number Structure
R05 Unauthorized Debit to Consumer Account Using Corporate SEC Code
R06 Return per ODFI's Request
R07 Authorization Revoked by Customer
R08 Payment Stopped
R09 Uncollected Funds
R10 Customer Advises Not Authorized, Improper, or Ineligible
R11 Check Truncation Entry Return
R12 Account Sold to Another DFI
R13 Invalid ACH Routing Number
R14 Representative Payee Deceased or Unable to Continue in That Capacity
R15 Beneficiary or Account Holder Deceased
R16 Account Frozen
R17 File Record Edit Criteria
R18 Improper Effective Entry Date
R19 Amount Field Error
R20 Non-Transaction Account
R21 Invalid Company Identification
R22 Invalid Individual ID Number
R23 Credit Entry Refused by Receiver
R24 Duplicate Entry
R25 Addenda Error
R26 Mandatory Field Error
R27 Trace Number Error
R28 Routing Number Check Digit Error
R29 Corporate Customer Advises Not Authorized
R30 RDFI Not Participant in Check Truncation Program
R31 Permissible Return Entry
R32 RDFI Non-Settlement
R33 Return of XCK Entry
R34 Limited Participation DFI
R35 Return of Improper Debit Entry
R36 Return of Improper Credit Entry
R37 Source Document Presented for Payment
R38 Stop Payment on Source Document
R39 Improper Source Document/Source Document Presented for Payment
R40 Return of ENR Entry by Federal Government Agency
R41 Invalid Transaction Code
R42 Routing Number/Check Digit Error
R43 Invalid DFI Account Number
R44 Invalid Individual ID Number
R45 Invalid Individual Name/Company Name
R46 Invalid Representative Payee Indicator
R47 Duplicate Enrollment
R50 State Law Affecting RCK Acceptance
R51 Item related to RCK Entry is Ineligible or RCK Entry is Improper
R52 Stop Payment on Item Related to RCK Entry
R53 Item and RCK Entry Presented for Payment
R61 Misrouted Return
R67 Duplicate Return
R68 Untimely Return
R69 Field Error(s)
R70 Permissible Return Entry Not Accepted/Return Not Requested by ODFI
R71 Misrouted Dishonored Return
R72 Untimely Dishonored Return
R73 Timely Original Return
R74 Corrected Return
R75 Return Not a Duplicate
R76 No Errors Found
R80 IAT Entry Coding Error
R81 Non-Participant in IAT Program
R82 Invalid Foreign Receiving DFI Identification
R83 Foreign Receiving DFI Unable to Settle
R84 Entry Not Processed by Gateway
R85 Incorrectly Coded Outbound International Payment