You can edit a tenant’s contact information from either the Properties page or the Tenants page.
Path 1: From the Properties Page
Click Properties from the left navigation menu.
Select the property.
Select the unit that the tenant has a lease for.
Click the Lease tab.
Click Details.
Expand the tenant’s Information section.
The tenant’s contact information appears in the tenant information section.
Path 2: From the Tenants Page
Click Tenants from the left navigation menu.
Select the tenant.
Click the Details tab.
Expand the tenant’s Information section.
The tenant’s contact information appears in the tenant information section.
Edit the Tenant Information Section
Locate the tenant information section.
Hover over the field you want to edit.
Click the edit icon when it appears.
Update the tenant’s information.
Scroll down within the tenant information section.
Click Save in the bottom right of the section.
You can update fields such as:
First name
Middle initial
Last name
Primary email address
Primary phone number
Address information
Online access
Tenant role
Other custom fields
Important Notes
The edit icon may not appear until you hover over the field you want to edit.
The tenant’s changes are not saved until you click Save.
If the tenant has online access, make sure their primary email address and primary phone number are correct so the correct person receives the invite.