Open Multipay
Click Tenants from the left navigation menu.
Click Multipay at the top left of the page.
The Multipay page opens. Tenants with outstanding balances are listed on the page.
Select Tenants to Pay
Review the list of tenants with outstanding balances.
Check the box next to each tenant whose payment you want to process.
To select every tenant in the list, check Select all.
Selected tenants display their Payment Details section. This is where you can review or edit the payment information before receiving payments.
Edit Payment Details
You can edit the payment details for each selected tenant before receiving payments.
Locate the selected tenant.
Review or edit the payment details.
Review or edit the Tenant Total.
The tenant total controls the payment amount that will be received for that tenant. You can change the amount if the tenant is making a partial payment.
Filter the Tenant List
You can filter the Multipay list to find the tenants you want to process.
Click Filter.
Select from the available filter options.
Click Apply Filter.
The tenant list updates based on the selected filters.
Show Only Selected Tenants
After selecting tenants, you can narrow the page to only show the tenants you checked.
Select the tenants you want to process.
Turn on Filter Selected.
Open the Filter menu.
Apply the filters you want.
Only the selected tenants remain visible. This makes it easier to review and complete the payment details for the tenants you are processing.
Receive the Payments
Select the tenants you want to receive payments from.
Click Receive Payments.
Property Matrix receives the selected payments and returns you to the Tenants page.
Important Notes
Only tenants with outstanding balances appear on the Multipay page.
You can select all tenants or only specific tenants.
Always check the amount next to Receive Payments to make sure it is what you expect.